Burlington

Sundance Spa Burlington has been great to deal with from the start of my looking into butt’s hot tub. I probably went to the store 3 times with questions about hot tubs while researching various brands. By far they were the best. They took the time to explain everything and stayed engaged with me unlike other stores. I purchase the Bristol and love it. Since it was delivered the service has been excellent. Of all the research I did they were the best I feel for product, service and helpful staff.

We purchased the Chelsea hot tub a few years ago and my family and friends and I absolutely love it. We had an issue with one of the pumps leaking within the first year of warranty and the Sundance technical team immediately came by same day and switched out the pump with a new one no questions asked. We had other minor repairs / adjustments done and again the team always responded immediately and fixed the issue. I purchased the tub at the Burlington Appleby location and the team are always pleasant and cordial. I highly recommend the Chelsea model. My friend bought one as well and also loves it.

We purchased a hot tub from Sundance early in 2021. They were very helpful in helping us and exploring different options. Steve was very knowledgeable about hot tubs, and came by to help determine which models would be most suitable for us in terms of sizing and features. We had concerns about the delivery and installation but everything was seamless. Great service from the time of thinking of a purchasing a hot tub and being there afterwards to ensure that we were happy, and continued support to this day.

The team at Sundance Spa Burlington is AMAZING. The service quality post-sale is as good as it is pre-sale. Supply chain issues have impacted everything and hot tubs stocks aren’t immune to such disruptions. But the communication from the team was impeccable and prompt. If you want a stress free experience, look no further.
 
Highly recommended. Ask for Steve or Sue.

We were looking to buy a hot tub back in the fall of 2019 and after reviewing multiple other brands it was clear to us that Sundance hot tubs were the best in the business. We absolutely love our hot tub and are so glad we purchase at Sundance spa in burlington. The Burlington store staff are always so friendly and go out of their way to help with any of our questions.

If you are thinking of buying a hot tub, look at the hot tubs but also consider the aftercare that so many businesses now adays fall short. I can call or go to Sundance and they always make time to help me out. My wife and I have been toying with the idea of getting a new hot tub as we have had ours for 10+ years. We looked at Sundance only as it sometimes pays to go with where you have been happy with, for years.

Great place to buy your sundance hot tub. Fabulous customer service and very professional to deal with. Would highly recommend. They even let you know when the weather is bad to make sure your hot tub cover is secure. Best business I have ever dealt with! Thanks

We’ve been customers of Sundance for years, enjoying our second spa! We are located in a Northern cottage country area and are most impressed with the timely service we know we can count on from Sundance! An amazing company that is all about customer care.

We are thoroughly enjoying our Sundance spa and Finnleo sauna! Brian was incredibly helpful at every step of the way, and has been quick to respond to all my inquiries, even outside of store hours! Highly recommend Sundance for all your spa needs!

I'd give you guys more than 5 stars if I could. This is our first ever hot tub and it's been the best experience. I knew nothing about taking care of the water and can't say thanks enough for the fact that Brian gave me his cell number and I texted him relentlessly during the first few months. I'm a pro now and it's all thanks to him!